POST 360/CaseReport/aggregate
Gets a collection of case related aggregates
Request Information
URI Parameters
None.
Body Parameters
SMG.SMG360.Contracts.Reporting.Filters.DateRangeFilterRequest Formats
application/json, text/json
Sample:
{ "Keys": [ "StartDate", "EndDate", "BenchmarkStartDate", "BenchmarkEndDate", "PeriodTypeId", "AppliedByUser" ], "StartDate": "2025-05-06T07:21:16.327879-05:00", "EndDate": "2025-05-06T07:21:16.327879-05:00", "BenchmarkStartDate": "2025-05-06T07:21:16.327879-05:00", "BenchmarkEndDate": "2025-05-06T07:21:16.327879-05:00", "PeriodTypeId": 1, "AppliedByUser": true }
application/xml, text/xml
Sample:
<DateRangeFilter xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SMG.SMG360.Contracts.Reporting.Filters"> <AppliedByUser>true</AppliedByUser> <BenchmarkEndDate>2025-05-06T07:21:16.327879-05:00</BenchmarkEndDate> <BenchmarkStartDate>2025-05-06T07:21:16.327879-05:00</BenchmarkStartDate> <EndDate>2025-05-06T07:21:16.327879-05:00</EndDate> <PeriodTypeId>1</PeriodTypeId> <StartDate>2025-05-06T07:21:16.327879-05:00</StartDate> </DateRangeFilter>
Response Information
Resource Description
IEnumerable of CaseAggregate
Collection of SMG.SMG360.Contracts.Reporting.Case.CaseAggregateResponse Formats
application/json, text/json
Sample:
[ { "CaseTypeKey": "sample string 1", "CaseTypeDisplayText": "sample string 2", "ResolutionTimeGoal": 3, "TotalCount": 4, "UnresolvedCount": 5, "InProgressCount": 6, "ResolvedCount": 7, "EscalatedCount": 8, "TimeStatistics": { "CurrentAverageResolutionTime": 1.1, "LastPeriodAverageResolutionTime": 2.1 } }, { "CaseTypeKey": "sample string 1", "CaseTypeDisplayText": "sample string 2", "ResolutionTimeGoal": 3, "TotalCount": 4, "UnresolvedCount": 5, "InProgressCount": 6, "ResolvedCount": 7, "EscalatedCount": 8, "TimeStatistics": { "CurrentAverageResolutionTime": 1.1, "LastPeriodAverageResolutionTime": 2.1 } } ]
application/xml, text/xml
Sample:
<ArrayOfCaseAggregate xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/SMG.SMG360.Contracts.Reporting.Case"> <CaseAggregate> <CaseTypeDisplayText>sample string 2</CaseTypeDisplayText> <CaseTypeKey>sample string 1</CaseTypeKey> <EscalatedCount>8</EscalatedCount> <InProgressCount>6</InProgressCount> <ResolutionTimeGoal>3</ResolutionTimeGoal> <ResolvedCount>7</ResolvedCount> <TimeStatistics> <CurrentAverageResolutionTime>1.1</CurrentAverageResolutionTime> <LastPeriodAverageResolutionTime>2.1</LastPeriodAverageResolutionTime> </TimeStatistics> <TotalCount>4</TotalCount> <UnresolvedCount>5</UnresolvedCount> </CaseAggregate> <CaseAggregate> <CaseTypeDisplayText>sample string 2</CaseTypeDisplayText> <CaseTypeKey>sample string 1</CaseTypeKey> <EscalatedCount>8</EscalatedCount> <InProgressCount>6</InProgressCount> <ResolutionTimeGoal>3</ResolutionTimeGoal> <ResolvedCount>7</ResolvedCount> <TimeStatistics> <CurrentAverageResolutionTime>1.1</CurrentAverageResolutionTime> <LastPeriodAverageResolutionTime>2.1</LastPeriodAverageResolutionTime> </TimeStatistics> <TotalCount>4</TotalCount> <UnresolvedCount>5</UnresolvedCount> </CaseAggregate> </ArrayOfCaseAggregate>